Terms of service

Welcome to VelvetWalk. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

Products & Orders

We strive to provide accurate product descriptions, images, and pricing. However, we reserve the right to correct errors, update information, or cancel orders if necessary.

Pricing & Payments

All prices are displayed in the applicable currency at checkout. We accept secure online payment methods, and payment must be completed before orders are processed.

Shipping

We offer free worldwide shipping, with estimated delivery within 7–10 business days. Delivery times may vary due to customs, weather, or carrier delays.

Returns & Refunds

Customers may request a return within 30 days of delivery in accordance with our Return & Refund Policy.

Intellectual Property

All content on VelvetWalk, including text, images, graphics, logos, and website design, is the property of VelvetWalk and may not be copied, reproduced, or distributed without written permission.