Contact Us

We're always happy to assist you.

Whether you have questions about sizing, shipping, orders, returns, or product recommendations, our customer support team is ready to help. We aim to respond to all inquiries as quickly as possible and provide professional assistance throughout your shopping experience.

Customer Support

Website: velvetwalk.shop

Email: support@velvetwalk.shop

Phone: (647) 832-2649

Business Address:

2828 Av. Ernest-Hemingway

Saint-Laurent, QC H4R 3K1

Canada

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)

Saturday – Sunday: Closed

Thank you for shopping with VelvetWalk. We appreciate your trust and look forward to serving you with stylish, comfortable footwear and exceptional customer care.